FAQ
Frequently Asked Questions

Check these questions and answers first, before you contact us. We do not provide any free versions (NFR) and we cannot support any projects at all with free versions of our plugins. We're a small company and need the license fees to survive, that means we don't give any discounts. See the text below for a complete list of frequently asked questions.

 FAQ

Do you offer any discounts?
Why is the screen cut off?
What about Mac OS 9 versions of the VST plugins?
Why does the VST plugins stop to work after a couple of minutes?
I've lost my registration details, can you resend them?
Would you like to swap the software with sounds I've made?
Do you want to exchange banners?
Do you offer any discounts, e.g. student discounts?
Would you like to send us NFR copies of the software?

Question: Do you offer any discounts?

Answer: No we don't.


Question: Why is the screen cut off?

Answer: You're probably using an adapter, either Cakewalk's adapter or the VST-DX adapter from Fxpansion. These have a setting, where you can change the default size of the plugins screen. You need to change it.


Question: What about Mac OS 9 versions of the VST plugins?

Answer: No, Mac OS 9 is not even supported by Apple anymore, so you should upgrade to OS X and use either the Audio Units or the VST plugins for Mac OSX.


Question: Why do the plugins stop to work after a couple of minutes?

Answer: You are using the trial version, which has a 3 minute limitation. Then you have to close the instance and start it again in your host. Or you have not registered properly. Type in your name and the registration code again, using the registration tool.


Question: I've lost my registration details. Can you resend them?

Answer: No, we used to provide that service before, but it was abused by people coming back once a week asking for new links. When you've bought a license it's your responsibility to take a backup copy on, say, a DVD-r or a second hard disk.


Question: Would you like to swap the software with sounds I have made?

Answer: No, we cannot do that.


Question: Do you want to exchange banners?

Answer: No.


Question: Do you offer any discounts, e.g. student discounts?

Answer: No we don't.


Question: Would you like to send us NFR copies of the software?

Answer: No, we don't give away NFR copies of our software.



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